Mac Bookshelf '96-'97: Can't Select Menu Items in Apple Guide (150427)
The information in this article applies to:
- Microsoft Bookshelf 1996-97 for Macintosh
This article was previously published under Q150427 SYMPTOMS
If you have a window open in Bookshelf (such as the Address Builder
window), and you start the Bookshelf Guide, you may not have access to all
of the menu commands that the Guide prompts you to select.
CAUSE
When additional windows are open in Bookshelf, certain Menu items are
unavailable (grayed-out) depending if the open window needs access to
those items. For example, if you open a window and go to the Bookshelf
Guide, not all the menu items will be available.
RESOLUTION
To resolve this problem, close the additional open window and
proceed with the instructions given in the Bookshelf Guide. In the example
given in the "Symptoms" section of this article, you need to close the
Address Builder window.
STATUS
Microsoft has confirmed this to be a problem in the '96-'97 edition of
Bookshelf for the Macintosh. We are researching this problem and will post
new information here in the Microsoft Knowledge Base as it becomes
available.
| Modification Type: | Major | Last Reviewed: | 12/16/1999 |
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| Keywords: | KB150427 |
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