File HAL486C.DLL Could Not Be Loaded (150284)



The information in this article applies to:

  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.51

This article was previously published under Q150284

SYMPTOMS

During Windows NT 3.51 Setup on a multi-processor computer, if you press F5 during the portion of Setup that displays the following text:

Setup is inspecting your computer hardware


then this is the list of computer models that appears:

AST Manhatten SMP
Compaq SystemPro MultiProcesor or 100% compatible
Corollary C-bus Architecture
IBM PS/2 or other Microchannel-based PC
MPS Uniprocessor PC
MPS Multiprocessor PC
NCR System3000 model 3360/3450/3550
Olivetti LSX5030/40
Standard PC
Standard PC With c-step i486
Wyse series 7000i model 740mp/760mp
Other


This allows you to select the correct hardware application layer (HAL) for your computer. If you select the incorrect option, you may get the following message:

The file HAL486C.DLL could not be loaded, Error code=4097

WORKAROUND

To work around this problem, either:
  • Install Windows NT using Custom Setup and verify that the computer type is identified as an MPS(Multimedia Presentation System) multi-processor personal computer.

    - OR -
  • Run WINNT /OX to create a new set of floppy disks and rerun setup for automatic hardware detection.
For aditional information, please see the following articles in the Microsoft Knowldge Base:

103933 Windows NT May Use a Different HAL Version for Some 486 CPUs

136781 STOP 0x0000005c on Multi-Processor Computer During Setup


Modification Type:MajorLast Reviewed:11/4/2003
Keywords:KB150284