XADM: Setup Cannot Connect To Remote Directory Service (149931)


The information in this article applies to:

  • Microsoft Exchange Server 4.0
This article was previously published under Q149931

SUMMARY

When you run the Microsoft Exchange Server Setup program and add a Microsoft Exchange Server to an existing Site with Netbeui as the only protocol running on the computer, the Setup program will end abnormally with the following error message:
Error:

A connection could not be made to the remote directory service, possibly due to network failure. Be sure that both directory services are running and that your network is available, and then try connecting again."

RESOLUTION

Install either the IPX/SPX or TCP/IP protocols on the Windows NT Server. Netbeui is not supported for Microsoft Exchange Server to Server communications. A network protocol that supports RPC is required for the Microsoft Exchange services to communicate with each other.

MORE INFORMATION

For more information, please check section 1.1 of the Readme.wri file on the Microsoft Exchange Server CD.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbsetup KB149931
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