Dr. Watson Error Installing Internet Information Server (148714)


The information in this article applies to:

  • Microsoft Internet Information Server 1.0
  • Microsoft Windows NT Server 3.51
This article was previously published under Q148714

SYMPTOMS

When you install the Internet Information Server on a Windows NT Server that has the Banyan Vines Client for NT installed, a Dr. Watson Exception error message appears.

WORKAROUND

To work around this problem:
  1. Remove the Banyon Vines client software. Use the command "setup/uninstall" (without quotes) from the Banyan Vines Client for NT distribution media.
  2. Restart Windows NT Server.
  3. Install the TCP/IP protocol in Control Panel Network.
  4. Restart Windows NT Server.
  5. Make sure that the TCP/IP protocol is working properly. Use the TCP/IP connectivity utilties, such as Ping, FTP and Telnet.
  6. If the TCP/IP protocol is working properly, install the Internet Information Server.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:11/4/2003
Keywords:KB148714
©2003 Microsoft Corporation. All rights reserved.