XCLN: Open Inbox Shows Old Inbox After Change (147473)


The information in this article applies to:

  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Windows NT client 4.0
This article was previously published under Q147473

SYMPTOMS

In the Microsoft Exchange Windows clients, the Open Inbox function opens the old Inbox folder after a change has been made to the default delivery options.

CAUSE

If the default delivery location is changed while the client is logged in, the Open Inbox function isn't updated to point to the new location.

RESOLUTION

Log out of the Exchange client, and log back in. Open Inbox will now function as expected.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange version 4.0 Windows 3.x, Windows 95, and Windows NT clients. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbenv KB147473
©2004 Microsoft Corporation. All rights reserved.