PUB: Colored Text Printed Incorrectly to DeskJet 820c with ICM (146622)


The information in this article applies to:

  • Microsoft Publisher for Windows 3.0
This article was previously published under Q146622

SYMPTOMS

If you print a publication to the Hewlett-Packard (HP) DeskJet 820c with Image Color Matching (ICM) turned on, all colored text will be printed in black.

RESOLUTION

Before you print a publication that contains colored text, make sure that the Improve Screen And Printer Color Matching check box in the Print dialog box is clear (the check mark has been removed).

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbprb kbprint KB146622
©2004 Microsoft Corporation. All rights reserved.