XCLN: Microsoft Word May Not Post to Public Folder (146571)



The information in this article applies to:

  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Windows NT client 4.0

This article was previously published under Q146571

SYMPTOMS

When you click Post to Exchange Folder on the File menu in Microsoft Word version 7.0 for Windows 95, you may receive the following error message
Cannot find the folder called 'Public Shortcuts Folder.'
Please connect to a Microsoft Exchange Server to create the folder.
followed by:
Word was unable to post your document.

RESOLUTION

Upgrade to Microsoft Word for Windows 95 version 7.0a.

To obtain the Microsoft Word for Windows version 7.0a upgrade, call the Microsoft Order Desk at (800) 360-7561 and request part number 059-00138. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

Modification Type:MinorLast Reviewed:8/31/2005
Keywords:kbinterop KB146571