PUB: Windows Slows Down While Printing to HP DeskJet 820c (146434)



The information in this article applies to:

  • Microsoft Publisher for Windows 3.0

This article was previously published under Q146434

SYMPTOMS

When you print a document to a Hewlett-Packard (HP) DeskJet 820c, Windows 95 may run very slowly. This problem may occur even if you have a high- speed computer with lots of memory. In some cases, you are able to easily type ahead of your computer (the letters won't appear until well after you've typed them) and it takes a long time to move from field to field in a dialog box (when you press the TAB key), and it takes much longer than normal to start and close applications and documents.

CAUSE

The DeskJet 820c relies entirely on the microprocessor in your computer to process your print job; it has only very simple electronics built into it. This means that if you have a fast computer, it will print faster than other models of DeskJet. However, it also means that while you are printing to this printer, your computer can do little else.

STATUS

Hewlett-Packard has confirmed this to be a problem with the HP Printing System for Windows (DeskJet 820C Series Printer). Performance issues will be addressed in later versions of the printer driver.

The products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbprb kbprint KB146434