XCLN: Insert Message View Shows Incorrect List (145924)
The information in this article applies to:
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
- Microsoft Exchange Windows NT client 4.0
- Microsoft Exchange Windows NT client 5.0
This article was previously published under Q145924 SYMPTOMS
Under certain circumstances, when you insert a message into a newly
composed message, the Insert Message dialog box shows the incorrect view.
CAUSE
If you enable and then remove an Inbox filter, when you attempt
to insert a message into a new message, the list of available messages is
that of the filtered Inbox and not of the actual Inbox. The problem is the
views do not get refreshed timely when doing an Insert Message.
RESOLUTION
You can change focus to another folder, then change back to the Inbox.
This forces a refresh of the Folder view, and the correct view will then be
used.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft Exchange
version 4.0 Windows clients. We are researching this problem and will post
new information in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | kbusage KB145924 |
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