XCLN: Buttons/Menus Unavailable When Opening New Mail (145903)


The information in this article applies to:

  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Exchange Windows NT client 5.0
This article was previously published under Q145903

SYMPTOMS

In the Microsoft Exchange Windows 3.x, Windows 95, and Windows NT clients, when you open a message by clicking the Yes button in the New Mail Notification dialog box, the Next and Previous buttons and the menus are unavailable.

RESOLUTION

Close the message and reopen the message from the message viewer. All the functions will now be available.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbusage KB145903
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