XLCN: Err Msg: Setup.ini Forced to Quit Product (145877)


The information in this article applies to:

  • Microsoft Exchange Client 4.0
This article was previously published under Q145877

SYMPTOMS

When you use a network administrative setup, (setup /a), to install the Microsoft Exchange client for Windows 3.x source files on a network drive from a Microsoft Windows for Workgroups 3.11 workstation, you might receive the following error message:
Setup.ini Forced to Quit product.

CAUSE

You will receive one of the error messages if either of the following is true:
  • The Microsoft Exchange client Setup program is unable to change the attributes of the file to READ-ONLY. This might be because you don't have the appropriate write privileges to do this.

    -or-

  • The Microsoft Exchange client Setup program is able to change the attributes of the file to READ-ONLY, but the network returns the message that the change was not successful.

WORKAROUND

If you receive this error message, do the following to correct the problem:
  • Delete the original Setup.ini from your drive.

    If you receive the error message above, restart the workstation and rerun the Microsoft Exchange client Setup program. If it continues to fail, it may be because the original Setup.ini file is still present as a Read-Only file. To resolve this problem, delete the original Setup.ini file from your hard disk.
  • Modify the Net.cfg or Shell.cfg files, Novell workstations only:
    1. Locate the Shell.cfg or Net.cfg on the workstation from which you are running the administrative setup of Office 4.0. If this file does not exist, create it using a text editor and place it in the same directory as Netx.com.
    2. Open the Shell.cfg or Net.cfg file in a text editor. In the DOSREQUESTER section, change the line that reads: 
               READ ONLY COMPATIBILITY=ON

      to 
               READ ONLY COMPATIBILITY=OFF

      If this line does not exist, create it. The entry must be indented (default 3 spaces) or it will be seen as an invalid section heading and not be used.

      For example: 
               NETWARE DOSREQUESTER
            READ ONLY COMPATIBILITY=OFF

      Read Only Compatibility = Off | On (default Off)

      This is not a new parameter, but the default has been changed with release 1.20 of the DOS Requester. In the last major release of the Requester this parameter defaulted to On. However, this default setting caused problems with a number of applications, so the parameter is now set to Off by default.
    3. If the workstation is using the NetWare VLM shell version 1.1, (Netware 3.11), continue with the steps in the following section "VLM version 1.1". If you are not running VLM version 1.1, continue with steps 4-6 below.

      NOTE: In many cases, the procedure described in the section "VLM Version 1.1" will not be required. This process is time consuming. Continue with steps 4 through 6 below and perform the VLM procedure only if the problem persists.
    4. Log off of the network, restart the workstation, and connect to the server again.
    5. Log on to the network, start Windows, and run setup /a from the client source disk to establish the client setup share point to install the application.
    6. When the application is installed, change the option in the Shell.cfg or Net.cfg file back to =ON in case there are applications on the system that require this setting.
  • VLM Version 1.1

    If you are using VLM version 1.1, you can obtain this updated version of the VLM shell. Novell has made these files available on CompuServe in the NOVFILES forum and on FTP.NOVELL.COM. VLMUP2.EXE (a self-extracting file) contains all the updated VMS (Pre-release v1.20), the updated ODI drivers(LSL.COM and IPXODI.COM), the updated Mills, and other associated files.

    To find the version of VLM that you are using, type the following at the MS-DOS prompt:

    VLM /d

    If this command presents too much information at one time, type the following:

    VLM /d | more

    If you are running VLM version 1.1, use the following steps to resolve this problem (Note that these steps should be taken after you complete the first two steps in the Modify NET.CFG or SHELL.CFG Files section above):

    1. Remove the VLM shell and use the NETX shell to complete the administrative setup. If you cannot use NETX, you can install the VLM shell version 1.0. However, because reinstalling VLM version 1.0 is very time consuming, using NETX is the preferred method.
    2. Log off of the network, restart the workstation and connect to the server again.
    3. Log on to the network, start Windows, and run setup /a from the client source disk to establish the client setup share point to install the application.
    4. When the application is installed, change the option in the Shell.cfg or Net.cfg file back to =ON in case there are applications on the system that require this setting.

MORE INFORMATION

READ ONLY COMPATIBILITY is an option used by the Novell workstation redirector, Netx.com. This option determines whether or not an attempt to open a read-only file for write access fails. Prior to Novell network version 2.1x, a program could open a read-only file for write access without generating an error message. With network version 2.1 and later versions, write access is not granted when opening a read-only file. With the READ ONLY COMPATIBILITY option in the Shell.cfg or Net.cfg file set to ON, the workstation redirect allows write access to a read-only file without generating an error message.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbsetup KB145877
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