Microsoft Exchange Folder Name Truncated to "Micros~1" (143395)


The information in this article applies to:

  • Microsoft Windows 95
This article was previously published under Q143395

SYMPTOMS

After you install Microsoft Exchange, the Program Files\Microsoft Exchange folder name may be truncated to Program Files\Micros~1, or Progra~1\ Micros~<x>, where <x> can be any number.

CAUSE

This behavior can occur if the Microsoft Exchange folder or the Program Files folder was deleted or damaged before you installed Microsoft Exchange.

RESOLUTION

To restore the correct folder name and verify that the program will function correctly, follow these steps:
  1. Remove Microsoft Exchange using the Add/Remove Programs tool in Control Panel.
  2. Use Windows Explorer or My Computer to delete any remaining Microsoft Exchange or Micros~<x> folders in the Program Files folder, where <x> is any number from 1 to 9.
  3. Install Microsoft Exchange using the Add/Remove Programs tool in Control Panel.
  4. Rename the Micros~1 folder to Test. Acknowledge the error messages that occur. Rename the Test folder to Microsoft Exchange, and acknowledge the error messages that occur.

    The reason you rename the Micros~1 folder to Test and then to Microsoft Exchange is that renaming the Micros~1 folder directly to Microsoft Exchange would create a short name of Micros~2 for the folder, which would not solve the problem.
  5. Use the right mouse button to click the Microsoft Exchange folder, and then click Properties on the menu that appears. Verify that the short name for the folder is Micros~1, and then choose OK.
  6. Extract the Mlset32.exe and Mlshext.dll files from your original Windows 95 disks or CD-ROM to the Microsoft Exchange folder. For information about using the Extract tool, please see the following article in the Microsoft Knowledge Base:

    129605 How to Extract Original Compressed Windows Files

    The Mlset32.exe file is located in the Win95_07.cab cabinet file on disk 7 or the Windows 95 CD-ROM. The Mlshext.dll file is located in the Win95_06.cab cabinet file on disk 6 or the Windows 95 CD-ROM.
  7. Double-click the Mlset32.exe file in the Microsoft Exchange folder to run it. Follow the instructions in the Microsoft Exchange Wizard.

MORE INFORMATION

Microsoft Exchange requires the Program Files\Microsoft Exchange folder to have the short folder name Progra~1\Micros~1. If this is not the case, Microsoft Exchange cannot be installed correctly.

For more information about not being able to open or compose a message in Microsoft Exchange, please see the following article in the Microsoft Knowledge Base:

137245 Cannot Open or Compose Message in Microsoft Exchange

Modification Type:MajorLast Reviewed:12/17/2000
Keywords:KB143395
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