Multiple messages received by Exchange client (143375)



The information in this article applies to:

  • Microsoft Exchange Server 4.0
  • Microsoft Exchange Server 5.5
  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Exchange Windows NT client 5.0

This article was previously published under Q143375

SUMMARY

There are instances when an Exchange Mail client receives multiple copies of the same message that is sent from the Internet via the Internet Mail Connector (IMC) or by a Microsoft Mail 3.x client via the Microsoft Mail Connector.

MORE INFORMATION

This behavior occurs if the Exchange recipient belongs to multiple Distribution Lists (DL). For instance, if user1 belongs to Distribution List 1 (DL1) and to Distribution List 2 (DL2) and an Internet or Microsoft Mail 3.x client sends to both DLs, the Exchange client receives two copies of the same message. If DL2 is a member of DL1, then the Exchange recipient receives three messages.

This behavior is by design. It is an X.400 feature. Exchange Server tries to eliminate duplicates, but for mail coming from external sources, the information that is required to accomplish the task is not available.

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbusage KB143375 kbAudITPRO