XADM: Missing Site Addressing Objects/E-Mail Addresses (143243)

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If you install the Enterprise Edition of Microsoft Exchange Server using the default ("Typical") option of the Microsoft Exchange Setup program, you will notice, when connecting to that Server later via the Microsoft Exchange Administrator program, that the Site Addressing object does not appear in the Configuration hierarchy of the Site to which the Server belongs. In addition, the E-Mail Addresses page of the property pages for recipients within the site is missing.

This behavior is by design in Exchange Server versions 4.0 and 5.0. A default installation of Microsoft Exchange Server, Enterprise Edition, does not install any connectors other than the Site Connector. Given that the Site Connector is used strictly within an organization and they should not be required for intersite communication via Site Connectors, and that they can be created very rapidly and easily via the Microsoft Exchange Administrator program, the Site Addressing object and the E-Mail Addresses page are hidden from view. However, if youwish to modify site addressing or individual e-mail addresses for recipients, this feature can present a problem.

If you have a need to access the Site Addressing object or the E-Mail Addresses page within your Microsoft Exchange Administrator program, and they are hidden because you have not installed any connectors other than Site Connectors, you can force these details to appear using the Setup program as follows:

1. Start the Microsoft Exchange Server Setup program on the Microsoft Exchange server on which the Site Addressing object is hidden.
2. Select Add/Remove from the Setup options.
3. Select Microsoft Exchange Server from the components listed in the subsequent dialog box, and click on the Change Options button.
4. Select any one of the three connectors listed (MS Mail, SMTP, or X.400), check the box next to the connector to add it to your installation, and click on OK.
5. Setup will install the selected connector and terminate immediately.
6. Start a fresh copy of the Microsoft Exchange Administrator program and connect to this Microsoft Exchange Server. The Site Addressing object will now be visible in the Configuration hierarchy.

The above procedure does not stop services or otherwise interfere with Microsoft Exchange server operation, and it requires no additional resources. It can be performed at any time and completed within a few seconds. Once at least one connector has been installed in this way, the Site Addressing object and the E-Mail Addresses page will appear in the Microsoft Exchange Administrator program. It is not necessary to actually create any new connectors within the site.