Error Msg: "Can Not Install File..." During IIS Setup (143195)



The information in this article applies to:

  • Microsoft Internet Information Server 1.0

This article was previously published under Q143195
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

SYMPTOMS

As part of Internet Information Server (IIS) Setup you can install ODBC drivers. When you select ODBC drives to be installed, the following message appears:
Can not install file c:\winnt35\system32\odbc32.dll. It might be in use:
Try closing all applications and choosing retry.

Choose Ignore if you want to skip this file.

[Abort] [Retry] [Ignore]

CAUSE

This problem occurs when applications that use ODBC drivers are running. However, it is also happens when services, such as SQL Executive, are running.

RESOLUTION

To correct this problem:
  1. Close all the applications except the IIS Setup program.
  2. Open Services in Control Panel.
  3. Highlight SQL Executive and click on Stop button.
  4. Switch back to IIS Setup (Error dialog box) and click on Retry.

Modification Type:MinorLast Reviewed:6/22/2005
Keywords:kbnetwork KB143195