Enterprise Server Stops During Print Spooling (143160)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
  • Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q143160

SYMPTOMS

A Microsoft Enterprise Server cluster that provides print spooling may stop with an access violation in Win32k.sys.

CAUSE

This problem occurs because a synchronization hold in Win32k.sys corrupts the GDI pointers.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Modification Type:MajorLast Reviewed:11/4/2003
Keywords:kbbug kbprint KB143160
©2003 Microsoft Corporation. All rights reserved.