PPT7: Text Printed Incorrectly on HP DeskJet 500 (143015)


The information in this article applies to:

  • Microsoft PowerPoint for Windows 95
This article was previously published under Q143015

SYMPTOMS

When you print a PowerPoint presentation to a Hewlett-Packard (HP) DeskJet 500 printer, the text on your slides may be printed as squares or symbols, or it may not be printed at all.

CAUSE

This can be caused by PowerPoint failing to recognize the HP DeskJet 500 printer when it is set as the default printer in Windows 95.

RESOLUTION

If you print your presentation again, the text should be printed correctly because the second time you print the presentation, PowerPoint will recognize the printer and will adjust the HP DeskJet 500 printer settings.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

For additional information, pleae see the following article in the Microsoft Knowledge Base:

139304 PPT: Unexpected Font Substitution Caused by Certain Printer Drivers

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbprb kbprint KB143015
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