Problems Using Two Identical Modems in Windows 95 (142934)
The information in this article applies to:
This article was previously published under Q142934 SYMPTOMS
If you install two identical modems in Windows 95 and then try to use the
second modem with a 32-bit communications program that supports the
Telephony Application Programming Interface (TAPI), the first modem may be
used instead. The problem occurs if both modems are identified and
installed as the same model.
CAUSE
This problem is caused by the length of the "friendly" name for the modem.
You can see the modem's friendly name (for example, "Practical Peripherals
PM288MT II V.34") in the Modems tool in Control Panel.
RESOLUTION
To work around this problem, remove the second modem and then reinstall
it as a different model. To do so, follow these steps:
- Click Start, point to Settings, click Control Panel, and then double-
click Modems.
- Click the second modem, and then click Remove.
- Click Add, click the "Don't detect my modem..." check box to select
it, and then click Next.
- In the Manufacturers and Models boxes, click a manufacturer and model
that is compatible with your modem. If your modem is not compatible
with another modem, click Standard Modem Types in the Manufacturers
box and click the model that matches the speed of your modem in the
Models box.
NOTE: If you choose one of the standard modems, you may not be able to
use some of the advanced features of your modem. For example, the
option to use data compression may not be available.
- Click Next.
- Click the appropriate port for the modem, and then click Next.
- Click Finish.
| Modification Type: | Major | Last Reviewed: | 12/17/2000 |
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| Keywords: | kbenv KB142934 |
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