Setup Hangs on Compaq Laptop After Running Add Printer Wizard (142772)
The information in this article applies to:
This article was previously published under Q142772 SYMPTOMS
When you are installing Windows 95 on your Compaq laptop computer, your
computer may stop responding (hang) after Setup runs the Add Printer
Wizard.
CAUSE
This problem may be caused by either of the following situations:
- The third-party printer drivers you were using in your earlier version
of Windows were not updated properly.
- The Add Printer Wizard did not successfully return control to Setup.
This problem is known to occur with the OEM version of Windows 95
provided by Compaq, and may occur with other OEM versions of Windows 95
as well.
RESOLUTION
To work around this problem, please see the following article in the
Microsoft Knowledge Base:
132620
Computer Hangs During Finalizing Settings Screen
STATUS
This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows.
| Modification Type: | Major | Last Reviewed: | 3/25/2002 |
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| Keywords: | kbHardware kbprb kbsetup KB142772 |
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