WD: Invalid Page Fault Saving As WordPerfect 5.x (142336)



The information in this article applies to:

  • Microsoft Word for Windows 95
  • Microsoft Word for Windows 95 7.0a
  • Microsoft Word for Windows NT 6.0
  • Microsoft Word for Windows 6.0
  • Microsoft Word for Windows 6.0a
  • Microsoft Word for Windows 6.0c
  • Microsoft Word for the Macintosh 6.0
  • Microsoft Word for the Macintosh 6.0.1
  • Microsoft Word for the Macintosh 6.0.1a

This article was previously published under Q142336

SYMPTOMS

When you save a file that contains a sequence (SEQ) field with a numeric identifier as a WordPerfect 5.x for Windows file, you may experience one of the following problems:

  • In Word for Windows 95, you get the following error message:
    This program performed an illegal operation and will be shut down.
    If the problem persists, contact the program vendor.
    This message is followed by:
    WINWORD caused an invalid page fault in module WPFT532.CNV at 0137:03faf980.
  • In Word for Windows NT, you get an application error.
  • In 16-bit Word for Windows or Word for the Macintosh, the SEQ field disappears. This is noticeable after you close and then reopen the document.

CAUSE

This problem occurs when the sequence field identifier begins with a number. The following SEQ fields cause the error:
   {seq 2a \* Arabic \r 1}
   {seq 1234}
   {seq 22}
				

WORKAROUND

To work around this problem, place the SEQ field identifier inside quotation marks, so that your field code looks like this:
   {seq "2a" \* Arabic \r 1}
   {seq "1234"}
   {seq "22"}
				
NOTE: If the identifier is a single digit, the result will always be 0 (zero) regardless of what you specify with the \r switch.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kb3rdparty kbbug kbconversion kbfield kbinterop KB142336