MSB: ErrMsg: Not Enough Printer Memory on HPDJ 1200C (142110)



The information in this article applies to:

  • Scholastic's Magic School Bus series: Explores the Human Body for Windows
  • Scholastic's Magic School Bus series: Explores the Ocean for Windows 1.0
  • Scholastic's Magic School Bus series: Explores Inside the Earth 1.0

This article was previously published under Q142110

SYMPTOMS

When you run MSB Human Body, and try to print the driver's license to a Hewlett-Packard (HP) DeskJet 1200C printer, only the top half of the driver's license prints, and at one edge of the page, a message, "Not Enough Printer Memory -- See User's Guide" prints.

This occurs when the HP DeskJet 1200C has 2MB of installed RAM. This is not enough memory to print the driver's license, which prints in landscape mode. Landscape requires more memory than portrait mode.

This behavior may occur in MSB Ocean and MSB Earth, as well.

RESOLUTION

According to Hewlett-Packard, the only resolution for this problem is to install 2MB of additional printer memory.

MORE INFORMATION

As of 10/31/95, the latest printer driver for the HP DeskJet 1200C is version 3.4. This driver does not print the driver's license correctly unless the printer has 4MB of installed RAM.

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:KB142110