XCLN: Error Message: The Item Could Not Be Displayed (141337)
The information in this article applies to:
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
- Microsoft Exchange Windows NT client 4.0
- Microsoft Exchange Windows NT client 5.0
- Microsoft Outlook 2000
- Microsoft Outlook 98
- Microsoft Outlook 97
This article was previously published under Q141337 SYMPTOMS
In Microsoft Exchange Clients, the following error
message may be displayed when you try to open a typical message (IPM.Note):
The item could not be displayed. The form could not be loaded.
Launching default form instead.
CAUSE
This error message can occur if the Frmcache.dat and Frmcache.bak files are missing from
the Windir\Forms folder. Windir is the Windows subfolder, and
Frmcache.dat is the Microsoft Exchange Electronic Forms Designer cache that
is used to pass information to Microsoft Exchange Server regarding message item
types. Frmcache.bak is a backup file to Frmcache.dat that is updated and
always contains electronic forms cache information prior to the last
update.
RESOLUTION
Replace Frmcache.dat by restoring the file to the Windir\Forms
folder.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | kbprb KB141337 |
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