System Hangs When You Quit Windows with Heavy Network Traffic (139623)
The information in this article applies to:
- Microsoft Windows 3.1
- Microsoft Windows 3.11
- Microsoft Windows for Workgroups 3.1
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q139623 SYMPTOMS
When you are using a real-mode network client, such as the Novell VLM or
NETX network client, or the Banyan Vines real-mode network client, the
screen may turn black and leave the pointer flashing in the upper-left
corner when you attempt to quit Windows. After several minutes, you may
receive the following error message:
General failure reading device NETWORK
This problem occurs independent of the type of computer and network
interface card you are using and independent of the real-mode network
client you are using.
CAUSE
This is a known problem with Windows and Windows for Workgroups version 3.1
and later that occurs when network traffic is unusually heavy.
STATUS
Microsoft has confirmed this to be a problem in Windows versions 3.1
and 3.11 and Windows for Workgroups versions 3.1 and 3.11. We are
researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
| Modification Type: | Major | Last Reviewed: | 12/5/2003 |
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| Keywords: | KB139623 |
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