Windows 95 Disconnects Attempting to Connect to Windows NT RAS (139617)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows 95
This article was previously published under Q139617 SYMPTOMS
When you dial in using Windows 95 Dial-Up Networking client software to a
Windows NT Remote Access Service (RAS) Server with the correct user name
and password, the following error message appears:
Password expired. Contact your network administrator.
When you click OK, you are disconnected.
CAUSE
This problem occurs if your password has expired or been reset with the
"User Must Change Password at Next Logon" option. In addition, Windows 95
Dial-Up Networking does not support the ChangePassword CHAP functionality
provided by Windows NT RAS/PPP servers.
Users who connect to Windows NT RAS servers with expired passwords are
disconnected without the opportunity to change their password.
WORKAROUND
To work around this problem, do one of the following:
- In Windows NT Server, enable the "Password Never Expires" option for the user.
- Do not force users to change passwords set by the Administrator. In Windows NT Server, click to clear the User Must Change Password at Next Logon check box for the user.
STATUS
Microsoft has confirmed this to be a problem with Windows 95. We are
researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 12/6/2003 |
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| Keywords: | KB139617 |
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