Cannot See Hard Disk Partitions Running FDISK in Windows (139579)



The information in this article applies to:

  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98
  • Microsoft Windows 95

This article was previously published under Q139579

SYMPTOMS

If you run the FDISK command at a command prompt from within Windows, you may not see any defined partitions on the hard disk.

CAUSE

This behavior can occur if both of the following conditions exist:
  • Your computer contains a Phoenix Plus version 0.10 GLB01 BIOS.
  • The "Disable all 32-bit protected-mode disk drivers" check box is selected on the Troubleshooting tab in System properties.

RESOLUTION

To work around this behavior, use either of the following methods below:

Method 1

Enable 32-bit protected-mode disk drivers. To do so, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. On the Performance tab, click File System.
  4. On the Troubleshooting tab, click the "Disable all 32-bit protected- mode disk drivers" check box to clear it.
  5. Click OK, and then click Close.
  6. Click Yes when you are prompted to restart your computer.

Method 2

Obtain an updated version of your computer's BIOS. To do so, contact the manufacturer of your computer.

MORE INFORMATION

If you run Setup with the protected-mode disk drivers disabled, you may receive an error message indicating that the boot drive could not be found.


Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kbenv kbprb KB139579