Office: Can't Run Quiet Mode Workstation Installation from CD (139418)
The information in this article applies to:
- Microsoft Office 97 for Windows
- Microsoft Office for Windows 95
- Microsoft Access for Windows 95 7.0
- Microsoft Access 97
- Microsoft Excel 97 for Windows
- Microsoft Excel for Windows 95
- Microsoft PowerPoint 97 for Windows
- Microsoft PowerPoint for Windows 95
- Microsoft Word 97 for Windows
- Microsoft Word for Windows 95
This article was previously published under Q139418 SYMPTOMS
When you use the /q switch to run a quiet mode installation of Microsoft
Office for Windows 95, version 7.0 or Microsoft Office 97 for Windows
from a CD-ROM, you receive the following error message:
Microsoft Office 95 Setup was not completed successfully.
CAUSE
When you install Microsoft Office from a compact disc, you are prompted
for a CD Key. In an automated process such as the quiet mode
installation, you are not prompted for product identification. This
identification is required for the completion of setup. Without the
identification, the Setup program fails and you receive the error
message.
RESOLUTION
When you begin the workstation installation, type the following on the
command line
<drive>:<path>\setup /q /k"1234567890"
where <drive> is the location of your CD-ROM drive, <path> is the path to
the Setup program, and the ten digits in quotation marks (eleven in
Office 97) are the CD Key number located on the orange sticker on the
back of your compact disc case.
Entering this command at the command line enters the CD Key for the
product identification process involved during the installation. This is
not the case for disk installations--the product identification code is
written onto the disk and does not require user input.
MORE INFORMATION
Quiet mode installation is an installation option for network
administrators to automate installations, usually from administrative
installations to a network server. The quiet mode allows the
administrator to install Microsoft Office without being prompted for
input, which allows an unattended installation. This type of installation
is not recommended because it provides a typical installation and does
not allow you to specify user and company names.
REFERENCES
"Getting Results with Microsoft Office for Windows 95," version 7.0, Part
1, "Install and Start Microsoft Office," page 25-29
For additional information, please see the following article(s) in the
Microsoft Knowledge Base:
132374
OFF: How to Display Help on Running Setup Program with Switches
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | KB139418 |
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