PUB: Error Changing Draftmaster II Driver to Roll Paper (139397)
The information in this article applies to:
- Microsoft Publisher for Windows 3.0
- the operating system: Microsoft Windows 95
This article was previously published under Q139397 SYMPTOMS
If you choose the Hewlett-Packard (HP) Draftmaster II plotter in the
Publisher Print Setup dialog box and choose either of the two roll paper
sizes (24 or 36 inches), you will receive the following error:
An error has occurred in your program. To keep working anyway,
click Ignore and save your work in a new file. To quit this
program, click Close. You will lose information you entered since
your last Save.
If you click Ignore several times, you will be able to resume work on your
publication. If you click Close, you will receive the following error:
MSPUB caused a divide error in module HPPLOT.DRV at 000b:000008d4.
CAUSE
This is a problem with the HP plotter driver for Windows 95. Other programs
such as Word for Windows 95 and Excel for Windows 95 experience similar
symptoms.
RESOLUTION- Click the Windows 95 Start button, point to Settings, and click Control
Panel.
- Double-click the Printers icon.
- With the right mouse button, click the Draftmaster II icon and click
Properties on the menu that appears.
- Click the Papers tab.
- Choose the width of roll paper you want to use and the length of the
paper. Click OK.
- In Publisher, click Print Setup on the File menu.
- In the Print Setup dialog box, choose the Draftmaster II from the list
of installed printers. Click OK.
The printer will already have the desired paper size.
STATUS
Microsoft is researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | kberrmsg kbprb kbprint KB139397 |
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