STOP Msg: c000021a - Using Mandatory Profile w/o Access Rights (139351)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.51
This article was previously published under Q139351 SYMPTOMS
Create a user account and specify that it should use a
mandatory profile. Create the mandatory profile but do not
specify that the user just created should be allowed to use it.
When you log in, using an account that attempts to use a
mandatory profile it does not have privilege for, an error
message appears (correctly) saying you cannot logon as the
account does not have access rights to the profile. However a
few seconds later, the following STOP message appears:
STOP: c000021a
CAUSE
During logon processing, Winlogon detects the account does not
have access rights to the mandatory profile assigned to that
user. Because the user is not allowed to login without a valid
mandatory profile, logoff processing is initiated. During this
logoff processing, Windows NT attempts to reference the
mandatory profile, which fails because the mandatory profile
was never loaded in the first place and this causes a memory
access violation which results in the STOP Message.
RESOLUTION
This problem has been corrected in the latest Service Pack for
Windows NT version 3.51.
STATUS
Microsoft has confirmed this to be a problem in Windows NT
version 3.51. This problem was corrected in the latest Windows
NT 3.51 U.S. Service Pack and Windows NT 4.0. For information
on obtaining the Service Pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Major | Last Reviewed: | 10/29/2003 |
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| Keywords: | kbother KB139351 |
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