Canon Printer Cannot Print Mixed Orientations to FILE: Port (139287)
The information in this article applies to:
This article was previously published under Q139287 SYMPTOMS
If you are using a Canon printer and you print a multiple-orientation
document to the FILE: port, some of the fonts in the document may not be
printed when you print the output file.
CAUSE
This behavior is caused by a problem in the firmware of some Canon
printers. The following printers are known to exhibit this behavior:
- Canon LBP-4
- Canon LBP-4U
- Canon LBP-4 Lite
- Canon LBP-4 Plus
- Canon LBP-8 III
- Canon LBP-8 III Plus
- Canon LBP-8 IIIR
- Canon LBP-8 IIIT
- Canon LBP-8 IV
RESOLUTION
To work around this behavior, use either of the following methods:
- Enable the Print TrueType As Graphics option. To do so, follow these
steps:
- Click the Start button, point to Settings, and then click Printers.
- Use the right mouse button to click the printer you are using,
and then click Properties on the menu that appears.
- On the Fonts tab, click the Use TrueType As Graphics option, and
then click OK.
- Do not use multiple orientations in one document. Print each section
of a multiple-orientation document as a separate document.
MORE INFORMATION
This behavior occurs only with documents printed to the FILE: port that
contain multiple orientations and more than one TrueType font.
For additional information about these printers, please contact Canon
Technical Support.
| Modification Type: | Major | Last Reviewed: | 12/17/2000 |
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| Keywords: | KB139287 |
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