Writer: Document Prints Landscape/Portrait Incorrectly with HP (138883)


The information in this article applies to:

  • Microsoft Creative Writer for Windows 1.1a
  • Microsoft Creative Writer
  • Microsoft Creative Writer for Windows 1.1
This article was previously published under Q138883

SYMPTOMS

When you try to print using a Hewlett-Packard (HP) DeskJet 500 series printer, you experience unusual printer behavior. Some of the following behaviors may occur:
  • If you try to print the document in landscape (wide) orientation, the document prints in portrait (tall).
  • If you try to print the document in portrait, the document prints in landscape (wide).
  • You cannot change the orientation of the document.
  • Settings in the Printers Control Panel have no affect on how the document is displayed on screen, or how it is printed with the HP printer driver.
These problems occur with HP printer driver version 6.1D.

NOTE: Printer drivers versions 3.1 and 5.0 do not exhibit this behavior.

RESOLUTION

Use one of the following two methods to resolve your printing problems.

Method 1

Switch to a different version of the printer driver. For more information about how to accomplish this task in Windows, see your Windows printed documentation or online help.

Method 2

If you want to continue using the version 6.1D printer driver, only change the Portrait/Landscape settings from the Creative Writer Control Room.

Change the orientation of the document you wish to print by using the following steps:
  1. Open the Creative Writer document.
  2. To get to the Control Room, press and hold down the CTRL key and the SHIFT key while you press the A key (CTRL+SHIFT+A). Click OK.
  3. On the File menu, click Printing Options.
  4. Click Set Global.
  5. In the Print dialog box (which lists the current settings for the HP DeskJet printer), click Setup.
  6. Click the orientation you prefer for the document (for example, Portrait or Landscape). Click OK in both Print dialog boxes.
  7. On the File menu, click Return To Creative Writer.
  8. To set the orientation to the setting specified in step 6, do the following:
    1. Click the Page Stuff tool (the book with the Ruler in it).
    2. Click the Tall or Wide tool.
    3. Click Tall or Wide.
  9. Print your document.

MORE INFORMATION

With other printer drivers, as well as with other versions of HP printer drivers, you can print documents as they show on screen. You can also switch the page orientation for all documents. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:KB138883
©2004 Microsoft Corporation. All rights reserved.