Works 4.0 Setup Error: Your Setup Files May Be Damaged (138732)

SYMPTOMS

If you try to install Works from the compact disc using the /F switch (code to force short file names), you receive the following error message:

Setup Error 997
Object 130
Your Setup files may be damaged. Try restarting the Setup program.

This error also occurs if you have performed an administrative installation from the compact disc, and then try to perform a post-administrative installation with the /F switch from the administrative installation point.

RESOLUTION

If you use the Works and Bookshelf CD-ROM, you must install Works to a location that supports long file names.

If you are trying to perform a post-administrative installation to a shared directory on a server using Novell Netware 3.0 or 4.0, long file names are supported if the server is configured to use the OS/2 name space (which emulates a High Performance File System, or HPFS, volume).

For more information on installing the OS/2 name space on a Novell server, see page 290 of the Microsoft Windows 95 Resource Kit or your Novell documentation.

MORE INFORMATION

The /F switch is used to install Works using short file names instead of the default long file names. For example, the switch is used when you install the program files to a shared drive that cannot support long file names.

For additional information, please see the following article in the Microsoft Knowledge Base:

138453 Works Err Msg: Specified Volume Does not Support Long ...