STOP 0x0000005c on IBM PC Server 320 (138703)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.51
This article was previously published under Q138703 SYMPTOMS
When you attempt to install Windows NT 3.51 on an IBM PC Server 320
Server (multi-processor capable) with a single processor, the following
STOP message appears:
STOP: 0x0000005c
HAL NO RTC DEVICE INTERRUPT
CAUSE
This problem occurs when the Windows NT Setup calls the computer BIOS to
obtain computer configuration information. On several computers, the BIOS
returns invalid information for the number of processors installed on the
computer. Therefore the multi-processor Hardware Abstraction Layer (HAL)
is
installed instead of required uni-processor HAL.
RESOLUTION
To correct this problem, do one of the following:
- Download the latest PC Server 320 BIOS or BIOS version M54PE_09N from
the IBM PC Company BBS. The phone number is (919)517-0001. The file
name is 320BIOSE.EXE (for EISA 320 Servers) and 320BIOSM.EXE (for MCA 320
Servers).
-or- - See "Q136781: STOP 0x0000005c on Multi-Processor Computer During Setup"
in the Microsoft Knowledgebase for the manual workarounds.
-or- - Boot your computer with Windows NT 3.51 Setup Disk 1. During bootup,
press F5 to manually choose the computer type. Use Standard PC with
C-Step i486.
For more information, contact IBM PC Company Technical Support at
(800)772-2227.
The IBM PC Server 320 is manufactured by IBM, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 10/23/2003 |
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| Keywords: | KB138703 |
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