MS Exchange Err Msg: The Set of Folders Could Not Be Opened (138696)
The information in this article applies to:
This article was previously published under Q138696 SYMPTOMS
When you start Microsoft Exchange, you may receive the following error
message:
The set of folders could not be opened. You do not have sufficient
privileges to access the file. Personal Folders 268828929
[80070004-00000005].
CAUSE
This error can occur if the read-only attribute is set for the .pst file
in which Microsoft Exchange stores your messages.
RESOLUTION
To resolve this problem, remove the read-only attribute from the .pst
file. To do so, follow these steps:
- Click the Start button, point to Find, and then click Files Or Folders.
- In the Named box, type *.pst, and then
click Find Now.
- Use the right mouse button to click the located .pst file, and then
click Properties on the menu that appears.
- In the Attributes area of the file's properties, click the Read-Only
check box to clear it.
- Click OK.
| Modification Type: | Major | Last Reviewed: | 12/17/2000 |
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| Keywords: | KB138696 |
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