Works 95 Error: "Volume Does Not Support Long File Names" (138453)

SYMPTOMS

If you install Works 4.0 or 4.5 to a folder on a server not running Windows 95, you may receive the following error message:

The specified volume does not support long file names. You must select a destination that supports long file names, or force the use of short file names. To force the short file names, exit now and restart Setup using the /F command line option.

RESOLUTION

Configure Works to force the use of short file names. To force the use of short file names do the following:

Click Start and then click Run.
Type the following and then click OK
<source path>:\setup /f
for example
e:\setup /f
where the server is mapped to drive E and the setup files are on the server.

If you are running setup from a floppy disc and your floppy drive is drive A, type the following:
a:\setup /f

MORE INFORMATION

On a network, it is common for a file server to have space available to each user. This shared space can be used to install programs such as Works. The server does not have to be running Windows 95, but you may receive the error message listed at the top of this article if the server isn't running Windows 95.

Long file names are supported by Novell NetWare servers if the server is configured to use a Novell utility called the OS/2 name space. For additional information on using this utility, see your Novell documentation.

NOTE: It is not necessary to use the /F switch for administrative installations of Works on servers that do not support long file names. The administrative installation will not create directories with long filenames; only the workstation installation requires support for long file names.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.