Game Port Not Detected with Sound Card Already Installed (138082)


The information in this article applies to:

  • Microsoft Windows 95
This article was previously published under Q138082

SYMPTOMS

If you remove a game port device in Device Manager, Microsoft Windows 95 may not detect the game port when you attempt to redetect it.

CAUSE

This behavior can occur if the game port is located on a sound card that Windows 95 has already detected. Windows 95 does not detect the game port unless the associated sound card drivers are first removed.

RESOLUTION

To redetect the game port, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. On the Device Manager tab, click the PLUS SIGN (+) next to Sound, Video And Game Controllers to expand the branch.
  4. Click each device in the Sound, Video, And Game Controllers branch, and then click Remove. Continue until the branch is empty.
  5. Click Close.
  6. Double-click Add New Hardware, and then click Next.
  7. When you are prompted if you want Windows to search for your new hardware, click Yes, click Next, and then click Next again.
Windows 95 should now automatically detect the game port and reinstall the associated sound card drivers.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 95.
Modification Type:MajorLast Reviewed:7/24/2001
Keywords:kbbug kbenv kbHardware KB138082
©2002 Microsoft Corporation. All rights reserved.