Error Connecting to an Attachmate Gateway with a Cisco Router (138000)

The information in this article applies to:

Microsoft Windows 95

This article was previously published under Q138000

SYMPTOMS

When you try to connect to an Attachmate gateway from a Windows 95 workstation, you may receive the following error message:

Error 598: Server not found

CAUSE

This error can occur with the following combination of hardware and software:

Cisco Model 7000 Router using either software version 10.2.4 or 9.1.7
Attachmate Zip! SNA Gateway version 4.0
Attachmate for Windows Client version 4.1

The use of a Cisco router with DECNet routing enabled causes the Ethernet address of the destination gateway workstation to change slightly, resulting in an invalid address.

This problem also occurs in Windows for Workgroups 3.11.

RESOLUTION

STATUS

This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows.

MORE INFORMATION

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

For information about other issues resolved by this update, please see the following article in the Microsoft Knowledge Base:

166321 Configuring Maximum IPX Packet Size in Windows 95

Modification Type:	Minor	Last Reviewed:	12/22/2004
Keywords:	KB138000