Error Opening File on SMS Client During Inventory (137989)


The information in this article applies to:

  • Microsoft Systems Management Server 1.0
  • Microsoft Systems Management Server 1.1
This article was previously published under Q137989

SYMPTOMS

When you run RUNSMS.BAT on the Systems Management Server from a client computer to execute the inventory agent, the following error message appears in the MS-DOS Command Prompt window and returns a DOS prompt:
Error Opening File
On the site server, a .TMP extension file is created in the following directory:

SMS\LOGON.SRV\INVENTRY.BOX

CAUSE

This is caused by collecting more than two files.

WORKAROUND

To work around this problem:

  • Continue the inventory process, rename the .TMP extension file on the Systems Management Server with the .RAW extension.

    -or-
  • Disable the collected files portion of the inventory.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbInventory kbother KB137989
©2004 Microsoft Corporation. All rights reserved.