OFF95: Online Registration Wizard Cannot Locate SignUp Wizard (137985)


The information in this article applies to:

  • Microsoft Money for Windows 95
  • Microsoft Money 98
  • Microsoft Office for Windows 95 Professional edition
  • Microsoft Publisher for Windows 3.0
  • the operating system: Microsoft Windows 95
  • Microsoft Works for Windows 95, version 4.0
  • Microsoft Works for Windows 95, version 4.0 4.5a
This article was previously published under Q137985

SYMPTOMS

When you try to register a Windows 95-based program using the online Registration Wizard, you may receive the following error message:
Registration Wizard

The Registration Wizard was unable to locate the SignUp Wizard which is used to transmit your registration information to Microsoft. Please make sure SignUp is properly installed then try the Registration Wizard again.

RESOLUTION

In order for the online Registration Wizard to work correctly, the MSN (The Microsoft Network) software component must be installed. To install the MSN software, follow these steps:
  1. In Control Panel, double-click the Add/Remove Programs icon.
  2. Click the Windows Setup tab.
  3. Click the "The Microsoft Network" check box to select it, and then click OK.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kberrmsg kbprb KB137985
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