Settings for Canon BubbleJet Not Maintained During Upgrade (137982)


The information in this article applies to:

  • Microsoft Windows 95
This article was previously published under Q137982

SYMPTOMS

When you upgrade from Windows or Windows for Workgroups version 3.x to Windows 95, the Media Choice and Resolution settings for your Canon BubbleJet printer are not maintained. These settings are returned to their default values. All other non-default settings are maintained.

RESOLUTION

After you perform the upgrade, change the Media Choice and Resolution settings back to their original values. To do so, follow these steps:
  1. Click the Start button, point to Settings, and then click Printers.
  2. Use the right mouse button to click the Canon BubbleJet printer, and then click Properties on the menu that appears.
  3. Click the Paper tab to modify the Media Choice setting, or the Graphics tab to modify the Resolution setting.
  4. After you change the settings, click OK.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:12/17/2000
Keywords:KB137982
©2002 Microsoft Corporation. All rights reserved.