Works 95: Dialing a Local Call Using a Different Area Code (137716)
The information in this article applies to:
- Microsoft Works 4.5
- Microsoft Works for Windows 95, version 4.0
- Microsoft Works for Windows 95, version 4.0 4.0a
This article was previously published under Q137716 SYMPTOMS
When you attempt to dial a local telephone number with an area code
different from yours, Works dials the number, but the call is dialed as a
long distance call and may be charged higher dialing rates.
CAUSE
Works uses the modem's Windows 95 Dialing Properties for the Dial This
Number command and handling of communications files. Windows 95 is designed
to add a preceding "1" before a telephone number if the number has a
different area code than your area code. To correctly dial a local phone
number in a different area code, you would need to dial the area code plus
the local phone number, without the preceding "1".
RESOLUTION
To work around this problem with the Dial This Number command, use the
Dialing Properties in the Control Panel to create dialing rules to control
how the call is dialed.
Configuring Dialing Properties
To have Works dial the call to a different area code as a local call, do
the following:
- Click Start, point to Settings, and then click
Control Panel.
- Double-click Modems.
- Make sure the Modem you want to use is selected, then click
Dialing Properties.
- To enter a new location, click New. Type a name for the
location. For example, if you live in the 360 area code but calls to
the 425 area code are local calls, you might call the new location
"To 425 area code."
- For the new location, enter the area code for the number you want
to dial (in this example, 425).
- Select the Dial Using Calling Card check box, and click
New.
- Type a name for the new calling card, and then click
OK.
- Click Advanced.
- Use the following table to configure the Dialing Rules dialog
box, and then click Close.
|
Calls Within The Same Area Code | FG | Long Distance Calls | 1FG | International Calls | 011EFG |
Meaning of the Dialing Rules:
F - Inserts Area code when dialing
G - Inserts Local phone number when dialing
E - Inserts Country code when dialing
To list other Dialing Rules, right-click the field names and then
click What's This? to see information about valid entries for
each field.
Changing to a Different Location
To switch to a different location created using the steps above, do the
following:
- Click Start, point to Settings, and then click
Control Panel.
- Double-click Modems.
- Make sure the Modem you want to use is selected, then click
Dialing Properties.
- Select the appropriate location in the I Am Dialing From: box,
and then choose OK.
Example
For example, your local area code is 360, and the number to the local pizza
delivery is (425) 999-9999; however, the call is not long distance. Because the area codes are different, Windows 95 dials the number as a long distance number, 1-425-999-9999. To dial the number as a local call, without the "1", you would need to create dialing rules. You create a new
location called "To 425 Area code" (without the quotes) using the steps
above. In this scenario, the area code is 425. Then, when you want to dial
a number with an area code of 425, you would choose the "To 425 Area code"
location before highlighting the number to dial in a Works document.
Dialing in a Communications File
In a Communications file, these dialing properties are not needed, and may
actually cause problems. To dial a number as a local call with a different
area code, you need to clear the Dial Using Calling Card option for the
modem, or return to your Default location.
- Open a Works Communication file.
- In the Easy Connect dialog box, enter your area code in the
Area Code box.
- In the Phone Number box, enter area code and number to
dial.
- Click OK.
- In the Dial dialog box, set the Location to Default
Location.
- Click Dial to dial the number.
Modification Type: | Major | Last Reviewed: | 11/15/2004 |
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Keywords: | kbprb KB137716 |
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