SRV.SYS Error 2023 (137571)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.51 SP1
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 3.51 SP1
This article was previously published under Q137571 SYMPTOMS
On your multi-processor computer running Windows NT 3.51 and Service Pack 1
this error message is logged in the system log (as shown in the Event
Viewer):
Error 2023: The server is unable to find a raw work item <X> times in
the last 60 seconds.
CAUSE
On multi-processor computers, Windows NT evenly distributes
RawModeWorkItems over the processors. With Service Pack 1 installed, if a
computer is getting most of its server requests on one processor, it can
run out of RawModeWorkItems on that processor's queue.
RESOLUTION
Microsoft has modified the file, SRV.SYS, so that when a processor runs out
of RawModeWorkItems, it borrows them from another processor's queue.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51. A
fix to this problem is in development, but has not been regression-tested
and may be destabilizing in production environments. Microsoft does not
recommend implementing this fix at this time. Contact Microsoft Product
Support Services for more information on the availability of this fix.
| Modification Type: | Major | Last Reviewed: | 11/20/2003 |
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| Keywords: | KB137571 |
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