Hewlett-Packard Network Port Option May Not Be Available (137485)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
This article was previously published under Q137485

SUMMARY

After you install the DLC protocol in Control Panel Networks, the Hewlett- Packard Network Port option may not appear as one of the Available Print Monitors. If you remove and re-install the DLC protocol and the Hewlett- Packard Network Port option is still not available, a network adapter setting may be incorrect.

MORE INFORMATION

You can change the network adapter settings through the registry, provided only one network adapter is installed on the print device.

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.
  1. Start Registry Editor (REGEDT32.EXE).
  2. From the HKEY_LOCAL_MACHINE subtree, go to the following key:

    \SYSTEM\CurrentControlSet\Control\Print\Monitors
    \Hewlett-Packard Network Port\Options
  3. Select Adapter.
  4. From the Edit menu, select DWORD.
  5. Change the value to 0 and choose OK.
  6. Quit Registry Editor.
  7. Shutdown and restart Windows NT.
Modification Type:MajorLast Reviewed:12/16/2003
Keywords:KB137485
©2003 Microsoft Corporation. All rights reserved.