Incorrect Drive Size Reported Using Compaq SmartSCSI Array (137342)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0
This article was previously published under Q137342 SYMPTOMS
After you add another Compaq SmartSCSI Array controller and configure it
for hardware RAID level 5 array using the EISA Configuration utility,
Windows NT reports the hard drive sizes incorrectly.
CAUSE
This problem occurs if the SmartSCSI Array controller's ROM information is
not reset after configuring the controller using the EISA Configuration
utility.
RESOLUTION
To correct this problem:
- Reboot your computer with the EISA Configuration Utility disk in
Drive A.
- Press CTRL+A to enable and view Advanced mode configuration.
- Select System Configuration and then select Configure Hardware.
- Select Review or Modify Hardware Settings.
- Select View or Edit Details.
- From the list of controllers, select SmartSCSI Array Controller.
- Choose Reset Controller.
- Save and exit the utility.
- Reboot the computer and restart Windows NT.
For more information, contact Compaq Technical Support at (800) 652-6672.
The Compaq products discussed here are manufactured by Compaq Computer
Corp., a vendor independent of Microsoft; we make no warranty, implied
or otherwise, regarding these products' performance or reliability.
| Modification Type: | Major | Last Reviewed: | 5/7/2003 |
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| Keywords: | kb3rdparty kbHardware KB137342 |
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