Error Running Windows NT After Restoring From Backup (137004)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
This article was previously published under Q137004

SYMPTOM

After you restore Windows NT from a tape backup, the following error message appears:
<File Name> Entry point not found. The procedure (<function>) could not be located in the DLL <DLL File Name>.
<File Name> Application did not initialize properly. (0xC0000039)


In the Event Viewer, the following description for a system event appears:

Not enough server storage available to process this request.



NOTE: The Event ID varies for the description.

CAUSE

This problem occurs when some Windows NT system files were not replaced because they were open or locked during the tape restore operation.

RESOLUTION

To correct this problem, ensure that you have plenty of hard disk space (over 90 MB) and perform the following:
  1. Install a temporary installation of Windows NT to a separate directory.

    This ensures that none of the original Windows NT system files are locked or open.
  2. Restore all backed up files from the tape to the original Windows NT directory.
  3. Shutdown the temporary installation of Windows NT and restart the original installation of Windows NT.
  4. Either remove the temporary installation of Windows NT or change the default operating system in Control Panel System to the original installation of Windows NT.
Modification Type:MajorLast Reviewed:12/16/2003
Keywords:KB137004
©2003 Microsoft Corporation. All rights reserved.