Installation of Cisco CDDI/FDDI EISA Adapter Fails (136963)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q136963 SYMPTOMS
After you select the Cisco CDDI/FDDI EISA Adapter for Windows NT, the
following error message appears when you try to load the driver:
Setup Operation Failed.
RESOLUTION
If you have an account with Cisco, you can connect to CIO.CISCO.COM and
download the latest driver for Windows NT (NT_16.EXE). If you do not have
an account, contact the Cisco technical support office at 1-800-553-2447
for assistance in downloading the file from the Cisco bulletin board system
(BBS). Their BBS number is 408-526-8070. You will not be able to download
the file by simply dialing in as an unregistered guest. After you have
downloaded NT_16.EXE, type the following command to expand it:
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5 and
3.51. We are researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 12/16/2003 |
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| Keywords: | KB136963 |
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