Logitech Mouse Stops Working When Used with Modem on COM2 (136790)
The information in this article applies to:
This article was previously published under Q136790 SYMPTOMS
When you are using a Logitech mouse model M-M30 or cc-93-9f on COM1, and
you have a modem connected to COM2, the mouse may stop working.
RESOLUTION
To resolve this problem, follow these steps:
- Connect the Logitech mouse to COM2.
NOTE: Before you unplug your mouse, turn off your computer.
- Reconfigure the modem to use COM1. To reconfigure your modem, refer
to the instructions included with the modem, or contact the
manufacturer.
NOTE: If you have an internal modem, disable COM1 using your computer's
CMOS utility, then set your modem to COM1, IRQ4. For instructions on
making changes to your CMOS settings, please see the documentation that
came with your computer or contact the manufacturer.
- In Control Panel, double-click the Modems icon.
- Click the modem you are using, and then click Properties.
- On the General tab, click Communications Port (COM1) in the Port box,
and then click OK.
After you follow these steps, all 32-bit communications programs will
find the modem on COM1 correctly. You must manually configure 16-bit
communications programs to use the modem on COM1.
STATUS
Microsoft is researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 7/24/2001 |
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| Keywords: | kbHardware KB136790 |
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