PUB: Cannot Print Photos to HP 550C Printer from Publisher (136552)


The information in this article applies to:

  • Microsoft Publisher for Windows 3.0
This article was previously published under Q136552
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you try to print a photo image from Microsoft Publisher to a Hewlett- Packard DeskJet 550C printer, the image may not print.

RESOLUTION

Run the Registry Editor (RegEdit.exe) and find the key 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Publisher\Printing
Change the Value for BandInMemory from 0 to 1

After you make this change, save and then close the Registry Editor, and then restart Microsoft Publisher.

You may want to contact Hewlett-Packard to inquire about an updated printer driver that resolves this problem.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbgraphic kbprb kbprint KB136552
©2004 Microsoft Corporation. All rights reserved.