Third-Party PPP Clients Cannot Connect to Windows NT RAS Server (136476)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0
This article was previously published under Q136476 SYMPTOMS
From your computer running third-party PPP remote access software, you are
unable to connect to a Windows NT Remote Access Service (RAS) server even
though your user account is in the user accounts security (UAS) database of
the Windows NT domain on the remote network.
This symptom does not occur when you connect to a Windows NT RAS server
using a Microsoft Windows NT RAS or Windows for Workgroups RAS client.
CAUSE
The Windows NT RAS server cannot find your user account because it is not a
member of the Windows NT domain and, therefore, does not have a local copy
of the domain UAS database that contains your user account.
Also, your third-party PPP client software does not provide a domain field
equivalent to the Microsoft Windows NT RAS or Windows for Workgroups RAS
software Domain field to tell the RAS server to look for your user account
in the UAS database of the domain you specify in that field. Therefore, the
RAS server searches only its own local UAS database.
WORKAROUND
To work around this problem, contact your administrator to:
- Configure your RAS server as a backup domain controller (BDC) for the
domain. A BDC keeps a replicant copy of the domain UAS database locally.
-or- - Create a user account for you with RAS dial-in permissions in the RAS
server's local (non-domain) UAS database.
-or- - Type your user name in using the following syntax:
<domain>\<username>
where <domain> is the WIndows NT domain to which the <username> account
belongs.
| Modification Type: | Major | Last Reviewed: | 5/7/2003 |
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| Keywords: | kbnetwork KB136476 |
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