No Sounds in Da Vinci eMAIL After Restarting Windows 95 (136417)
The information in this article applies to:
This article was previously published under Q136417 SYMPTOMS
Although you use the Sounds tool in Control Panel to assign sounds to
events in Da Vinci eMAIL, the sounds are no longer assigned the next time
you start Windows 95.
CAUSE
When you assign sounds to Da Vinci eMAIL events, the information is written
to the registry. However, when the Da Vinci eMAIL program starts, it looks
for sound information in the Win.ini file. If it does not find sound event
information in the Win.ini file, it creates sound event entries in the
[sounds] section of the file, but does not assign default values to the
entries.
The next time you start Windows 95, the blank entries for Da Vinci eMAIL
sound events are copied automatically to the registry, overwriting the
entries you created using the Sounds tool.
RESOLUTION
Please contact the program's manufacturer to inquire about a possible
upgrade to the program that resolves this issue.
STATUS
This situation is most likely caused by design changes in Windows 95.
Microsoft has confirmed that it is not caused by a problem in Windows 95.
MORE INFORMATION
Da Vinci eMAIL is manufactured by Da Vinci Systems Corporation, a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 7/28/2001 |
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| Keywords: | kbAppCompatibility KB136417 |
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