Works 95: Works Hangs Saving WinWord 2.0 Document with Envelope (136318)



The information in this article applies to:

  • Microsoft Works 4.5
  • Microsoft Works for Windows 95, version 4.0
  • Microsoft Works for Windows 95, version 4.0 4.0a

This article was previously published under Q136318

SYMPTOMS

If you open a Word for Windows 2.0 document that contains an envelope, and then save that file in any format other than text or a Microsoft Works format (including all MS-DOS, Windows, and Mac versions), Works stops responding (hangs).

RESOLUTION

To save the Word 2.0 file in a different format, you must first save it in a Microsoft Works format. Then, you can convert the newly saved file to any other format Works supports.

MORE INFORMATION

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:11/15/2004
Keywords:kb3rdparty kbprb KB136318